A Laptop Returned to a Happy Customer 🙂

Hey friends 🙂 Today I returned a laptop to a delighted customer.

Last year I’d advised them to buy a new or refurbished, mid-range laptop with loads of storage and loads of memory (because they had loads of photos and liked editing them), for about £450.

They went to a popular PC department, which shall remain nameless, and were sold a dud for closer to £200. They struggled with warnings about disk space, and slowness when trying to run more than a couple of apps at the same time.

By the time their year warranty was out, they were at the end of their rope with it, so I offered the possibility of upgrading the laptop. I replaced the basic, tiny drive with a faster, bigger drive and quadrupled the memory.

The operation involved:

1) Switching off their device encryption
2) Cloning their old drive to the new, larger one
3) Opening the laptop and replacing the components
4) Encrypting the new drive
5) Testing everything worked
6) Delivering to the happy customer 🙂

Upgrading like this is another cost-effective way to extend and improve the life of a PC that is beyond its warranty period but not old enough to be in the refurb market. A 1 – 2 year old laptop was ideal for this treatment.

If you would like to discuss upgrading your laptop, please send me a message on Facebook ( https://facebook.com/karmabytes.co.uk ).